Why IT Should be the Cornerstone of Most Business Decisions
- Chris Cassar
- Aug 26
- 2 min read
Updated: Sep 10

At any business networking event, you’ll often hear the phrase “elevator pitch” or 30-second speech. This brief moment should concisely communicate your value proposition and how you can help. My pitch..."The most crucial aspect of your business is often overlooked... the information technology department."
The Unsung Heroes: IT Departments
I firmly believe that IT is more essential than most if not all the other departments. That's not to say that a department or job function could not be critical, they all must work in a cohesive manner for an organization to function. But IT is the glue that holds everything together, enabling seamless communication and operations across departments. Think about it – how often do you contact these departments throughout your career? If CEO or if the accounting department is unavailable, I’d wager you could still get your job done. But if your IT infrastructure, email, internet or software systems are down, I would imagine that most tasks would grind to a halt,
The Unseen Impact of Technology
In today’s tech-dependent world, IT touches every aspect of a company’s operation and procedure. When problems arise, the IT department is the cavalry that saves the day (or night). In fact, a single technological disruption can cripple an entire organization faster than any other issue.
The Power to Make or Break
As I always say, “IT holds the keys to the castle.” This immense power comes with significant responsibilities. It’s imperative that IT departments have a strong moral compass and commitment to their user base. The IT support staff must ensure that users and business operations function efficiently and consistently and that the technology aligns with the business' goals and needs. IT provides the know-how and capability to execute projects, enable day-to-day functionality and make a vision or concept a reality. Of course you need both human and financial capital, but without IT, those two items will not produce any results on their own.
Conclusion
In conclusion, IT should be at the forefront of every business decision. By prioritizing IT, organizations can ensure seamless operations, mitigate risks, and drive efficiency. IT is usually one of, if not THE critical component, to ensure that a project, process or goal succeeds. It’s time to recognize the critical role that IT plays in every aspect of a company’s overall success.




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